FAQs
Frequently Asked Questions
Everything you need to know before your next discovery.
🔬 About the Microscope
— What age is it suitable for?
We recommend the microscope for curious children aged 3 years and above. Younger children should always use it with adult supervision, while older children can enjoy exploring independently.
— What can children look at?
Almost anything!
Leaves, flowers, insects, feathers, coins, rocks, fabrics, fingerprints, paper, food, skin, hair, and hundreds of other everyday objects become fascinating under magnification.
The fun is discovering just how much detail has been hiding in plain sight.
— Does it include prepared slides?
No.
Instead, children are encouraged to collect and explore real-world objects themselves, creating a much more engaging learning experience.
— Can it take photos?
Yes.
The microscope allows children to capture photos of what they discover.
— Can it record videos?
Yes.
Children can also record videos of their discoveries to replay later or share with family and friends.
— Does it need an SD card?
No.
The microscope can be used without an SD card.
An SD card is only required if you wish to save large numbers of photos or videos externally.
— Is it rechargeable?
Yes.
The microscope features a built-in rechargeable battery and includes a USB charging cable.
— Does it connect to a phone or computer?
Yes.
The built-in colour screen is perfect for exploring on the go, while compatibility with phones and computers lets children view discoveries on a larger display, save images and videos, and share their findings with others.
🌱 Learning & Education
— Is it actually educational?
Absolutely.
The microscope encourages observation, curiosity, critical thinking and scientific exploration while making learning feel like play.
Many parents use it to complement STEM learning at home.
— Does it encourage less screen time?
Yes.
Ironically, it's a screen that gets children away from harmful screens.
Instead of passive entertainment, children actively explore the real world around them.
— Can it be used outdoors?
Definitely.
It's perfect for gardens, parks, beaches, forests and nature walks.
Many families even take it on holidays and camping trips.
— Is it suitable for homeschooling?
Yes.
It's a fantastic resource for homeschooling families, classrooms and anyone wanting to make science more hands-on.
📦 Shipping & Orders
— Where do you ship from?
Our products are fulfilled directly from our trusted international fulfilment partners before being delivered by your local courier.
— How long does shipping take?
Orders are processed within 1–2 business days.
Delivery usually takes 4–7 business days, and every order includes tracked shipping.
— Will I receive tracking?
Yes.
As soon as your order has been dispatched, we'll email your tracking information.
💛 Returns & Warranty
— What if my microscope arrives damaged?
Simply contact us within 7 days of delivery with photos of the issue and we'll make it right.
Depending on the situation, we'll arrange a replacement, repair, store credit or refund.
— Do you offer returns?
Yes.
We offer a 30-day return period.
Please see our Returns & Refund Policy for full details and eligibility requirements.
👨👩👧 Parents Ask...
— Why did you create Curious Learners™?
We believe children learn best when they're encouraged to ask questions, explore freely and discover things for themselves.
Our mission is to inspire curiosity through educational toys that make learning genuinely exciting.
— Why choose Curious Learners™?
Because curiosity changes lives.
Today's curious child could become tomorrow's scientist, engineer, artist, inventor or explorer.
Every product we sell is chosen to encourage creativity, confidence and a lifelong love of learning.
💬 Still have a question?
We're always happy to help.
Simply email support@curiouslearners.shop and our team will get back to you as quickly as possible.
